Introduction
Cryptokens (hereinafter — "we", "our" or "us"), pays particular attention to protection of confidentiality of our users (hereinafter — "users" or "you"). In your Policy of confidentiality (hereinafter — «Policy») methods of collection of information we use are described, including personal information you give or which is collected by us on our web-site - cryptokens.fi (all together — "Service") as well as methods of storage and use of such information and handling with it. Please, be informed, that the area of application of this Policy is limited by information collected and received by the Cryptokens with your help of the use of this Service.
Using the Service you express your consent with this Policy of Confidentiality and give your consent on collection, transmission, manipulation, storage, disclosure and other types of use of your information as described in the current Policy of Confidentiality. Notwithstanding the fact where you live or from which country you give information you transfer to us the right to use information in any country where we work, including your personal data according to the rules stated in this Policy. If you do not agree with these conditions, please, do not use this Service.
Information Collection
The information that we may collect about you through the Services broadly falls into the following categories:- Identity Data includes first name, last name, and patronymic (if available), date of birth, gender, passport, ID.
- Contact Data includes billing address, email address and telephone numbers.
- Financial Data includes virtual currency wallet address and payment details.
- Transaction Data includes details about the transactions performed by you, details about payments, withdrawals, exchanges, profit, deposited and withdrawal amount methods, and any other details in relation to the services you have made use of through our Website.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in type and versions, operating system and platform, and other technologies on the devices you use to access the Website and use of cookies stored on your device.
- Usage Data includes information about how you use the Website, products and services, number of complaints, number of requests filed and IP history.
- Marketing and Communication Data includes your preferences in receiving marketing from us and your communication preferences.
- Data in KYC (Know your customer) includes identity document information, including copies of recent dated Utility Bills, Identity Card, Passport, and/or Driver’s License.
- Location Data includes details on your actual location when interacting with our Website (for example, a set of parameters that determine regional settings of your interface, namely residency country, time zone, and the interface language).
- Aggregated Data includes statistical or demographic data for any purpose. Such data can be derived from your data but may not be considered personal data in law as it will not directly or indirectly reveal your identity.
We use different methods to collect data from and about you including through:- Direct Interactions. You will provide to us you’re your information online through the Website and/or by filling in online forms and/or by corresponding with us by emails or otherwise.
- We require to collect the above data in order that we are able to (i) provide our services efficiently,(ii) to comply with our ongoing legal and regulatory obligations, including, inter alia, (a) to prevent fraud and money laundering acts and/ or (b) conduct the assessment of suitability and appropriateness test.
- Automated Technologies or Interactions. When using our services, your device automatically transmits to us its technical characteristics. Locale (a set of parameters that determine regional settings of your interface, namely, residence country, time zone and the interface language) is used for the purpose of providing you with the best possible service within our platform. Using the information about IP address, cookies files, information about browser and operating system used, the date and time of access to the site, and the requested pages addresses allows us to provide you with the optimal operation on our web application, mobile and/or desktop versions of our application and monitor your behaviour for the purpose of improving the efficiency and usability of our Services. We use web analytics tools to track performance of our website and marketing source of user by cookies in order to optimize our marketing costs and provide users with better experience. You may at any time request that we refrain from any such transmissions (to the degree this is possible and subject to any of our legal obligations) by sending your request using our details below. We will address your request within 30 business days.
Cookies
We can automatically collect definite information using "Cookies". Cookies are small files of data which are stored on the hard disc with assistance of the web-site. Besides all other, the use of cookies helps us to improve the site and your experience on our Service. We use cookies in order to see which areas and peculiarities of the Site are more popular in order to calculate the number of computers which have access to the site, to improve your experience of using the Service and to remember your preferences.
Further, use of cookies and other technologies may allow us and third parties to collect information about User browsing activities over time and across different Websites following use of Service.
You can choose to accept or decline cookies. If your browser does not accept cookies or if you do not allow access, your access to functional or services can be limited.
Purpose and Use of Personal Information
We use information collected via our Service for the purposes which are described in this Policy and brought to your notice in connection with our Service. For example, we can use your information for the following purposes: - To allow users to access the Service;
- To provide functioning of our Service and to take measures on its improvement;
- To understand your needs and preferences better in order to provide you with extended opportunities and to give you pleasure from the use of our Service;
- To answer your comments or questions and to provide client's support;
- To provide you with information about products or services we feel may interest you or be best for you;
- To verify your identity and detect fraud and crime and comply with any legal or regulatory requirements;
- your data may be shared with product or service providers to validate if you are an existing customer (which may affect whether you can be accepted for one of their products) or for fraud prevention purposes. The product or service provider does not have permission to use these data for any other purpose including marketing.
- To notify you about changes to our services;
- On your request to provide you and to deliver products and services to you;
- To send you confirmations about the order, technical notifications, updates, preventions of security violation, messages from the technical support service and administrative messages;
- To inform you about special offers, bonuses, coming events and other news about products and services offered by the company "Cryptokens" and our partners optionally;
- To give you opportunity to communicate with other users;
- To connect or unify it with other information we receive from the third persons in order to understand your needs and preferences better and to provide you with services optimally;
- In some cases we may also use the personal data we hold about you to comply with our legal obligations, or enter into or perform a contract with you.
Disclosure to Third Parties
"Cryptokens" may transmit your personal data only if there is your allowance or according to description given below:- With your consent, for example, when you express consent about the fact, that we can transmit your information to the third parties for marketing purposes of these third parties which will be regulated by appropriate policy of confidentiality of such third parties. If you do not want us to transmit your information to the third parties, please, connect us by e-mail: [email protected]
- If you do not want to receive such e-mails from the third parties, please, connect them directly.
- "Cryptokens" can invite for cooperation other persons and companies which will provide you with services in the name of our company in order for us to facilitate your access to and use of our website. As an example of such services there can be services of data analysis, clients' service, token swap functionalities services as made available on our website. For provision of such services for "Cryptokens" these agents and suppliers can have access to your personal data.
- We can disclose your information within the limits allowed by the current legislation, for example, in order to execute decree of the court or in case we are sure that such disclosure is necessary for execution of law's requirements; for the purposes of investigation of fraud or giving an answer to authority's request, for obligatory execution or realization of our rights, for the purpose of protection of rights, property or security as of our own as well as of our users our other persons. It includes change of information with other companies and organizations for the purpose of protection from the fraud.
- The company "Cryptokens" can transmit your information in the course of merger, selling of our assets or financing or acquisition of all or the part of our assets by another company. You will be informed by e-mail and/or having posted announcement on our web-site of any modifications concerning possession and the use of your personal data. We can disclose joint or anonymized data about you to advertisers, editors, business partners, sponsors and other third parties.
Except as provided above, we do not sell, rent, licence or otherwise disclose your Personal Data to third parties, and only our authorised personnel who have signed written obligations of confidentiality are permitted to access your securely kept Personal Data in order to provide the services that you are using or have requested for from our company. We are careful in our selection of third party service providers, and all such third party service providers are bound by obligations of data protection (pursuant to contracts and/or applicable laws) similar to the obligations herein this Privacy Policy. In general, the third party service providers engaged by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Without limiting the generality of the above going, your virtual currency wallet address will be exposed when you use any of the token swap functions available via hyperlinks on our Website, and some of your Personal Data may also be shared with the third party providers of such swap functionalities and protocols pursuant (or in relation) to your token swap transaction. Your usage of identity protection technologies (as may be made available by third parties) should ideally protect your identity from being disclosed to the public. Nonetheless, please note that the third party token swapping and identification protection functionalities made available, hyperlinked to, or referenced to on our Website does not constitute our association with or endorsement of the third party providers of such functionalities or vice versa. Accordingly, we cannot provide any guarantees or warranties howsoever pertaining to any of the third party token swapping and identification protection functionalities made available, hyperlinked, or referenced to on our Website. Your usage of such third party token swapping and identification protection functionalities is also governed by the third parties’ respective terms and conditions. In addition, such third party providers may also collect and use your Personal Data as per their respective privacy policies. Please read carefully and consider whether the third party’s terms and conditions are acceptable to you before you commence usage of any such third party token swapping and identification protection functionalities as may be made available or referenced to on our Website. Should you have any concerns regarding the potential collection, exposure, transfer and/or use of your Personal Data by any such aforesaid third party providers, please do not use their apps/widgets/plugins/extensions/protocols until you have clarified with the relevant third party provider on its privacy policy and terms of use.
You are advised to not utilizing Cryptokens to obscure transactions or assets in any way. Law enforcement has full access to blockchain information with respect to VCs that go in or out of Cryptokens’s system. You accept that Cryptokens will comply with all legal requests for information and reserves the right to share the information shared by You in its sole discretion.
The Rights of Users
Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Data Security
Cryptokens will take all commercially reasonable measures for protection of your information from unsanctioned access, losses, use for the purposes other than intended as well as unsanctioned modifications by the third parties. Notwithstanding the fact that we do everything depending on us in order to store information received from the users of the Service in the safe area, access to which is limited, we cannot guarantee absolute security of information in the course of its transmission via Internet or its storage in our systems. Furthermore, though we try to provide integrity and security of our networks and systems we cannot guarantee that measures of security we use will prevent from penetration of hackers of the third parties for the purpose of receipt of unlawful access to this information. We do not guarantee and do not confirm that your information will be protected from the loss, from the use not as intended or from unsanctioned modification by the third parties. There is no method of data transmission via Internet or electronic storage of data which provides its 100% protection. For this reason we cannot guarantee absolute security.
Access to Personal Information
If your personal information was changed or if you do not want to use our Service, you can correct, update or delete inexact data having made necessary modification in the settings of your profile or having addressed to e-mail: [email protected].
Data Storage
We will store your information until your profile remains active or as required for provision of services. If you want to cancel your profile or if you want us not to use your information to provide you with services, connect us by e-mail: [email protected].
We will store and use your information according to necessity of execution of legal obligations, dispute regulation and realization of agreements.
Notification of Changes
We can review this Policy of confidentiality for the purposes of reflection of modifications in our principles of work with information. In case of introduction of any considerable changes we will inform you about it by e-mail (e-mail indicated in your profile) or by posting of this announcement on this Site before these modifications come into effect. We recommend you to visit occasionally this page in order to learn the latest information about our principles of confidentiality preservation.
Our Policy with Respect to the Children
We do not execute voluntary collection of personal information at children aged under 18, do not ask for it and do not allow them to use our Service. If you are under 18, you should not give information about yourself, particularly, your name, address, telephone number and e-mail. For the persons under 18 it is forbidden to give personal information. If we get to know that we collected information from the child aged under 18, we will immediately delete such information. If you consider that we could receive any information from the child or about the child aged under 18, please, contact us by e-mail: [email protected].
Refusal from Receipt of Marketing Messages
You can refuse from receipt of our advertising or marketing electronic messages. You can do it having executed instructions which are given in such e-mails or having written to the e-mail: [email protected]. If you refuse from receipt of such marketing e-mails, we can continue sending you e-mails with non-advertising content concerning your profile or our continuing business relations.
Cross-border Data Transmission
We can transfer information collected by you to affiliated companies or to the third parties beyond the country of your residence or your jurisdiction to other countries or jurisdictions globally. Please, be informed, that in these countries and jurisdictions there can be no law of data protection similar to current laws which can exist in your jurisdiction and we take measures in order to provide adequate protection of data in the course of its transfer to other countries and to provide the use and disclosure of information about you including your personal data according to the principles stated in this Policy.
Contact Information
Questions, comments and requests regarding this Privacy Policy should be addressed to [email protected].